AppraisalComply Updates Enable Better Communication Between Lenders and Appraisers

New Statuses Provide Quick Assessment of Appraisal Order

Along with the current statuses the appraiser can update your client with (i.e. attempted inspection, appointment set) , we have added new statuses that give you and your clients a better understanding of the order s progress.   An appraiser can now indicate that they have attempted to schedule an inspection multiple times.   The order card will display how many attempts have been made to schedule an appointment €“ up to three times €“ as well as indicate if an inspection time has been re-scheduled.   You can quickly identify orders in your Order List that may need your intervention due to an appraiser not being able to visit a property.

How to use this feature:

• The cards in your Order List will automatically display any new status updates the appraiser sets.   These statuses can also be viewed on your lenders Open Orders report under the Organize screen.   Managers have easy access to view when an order was last updated by clicking the Lenders tab from the main Order List screen.     The far right column displays the last date and time that the appraiser updated the order with a new status.

New Appraisal Products to Choose From Means Saving You Time

When placing a new order, we have expanded the appraisal product list to include a Desk Review and a Primary Conversion to Investment.   When appraisers have the most up to date information on the appraisal they are to perform, they can offer your clients more accurate pricing and faster service €“ saving time and energy in having to clarify later.

How to use this feature:

• Lenders can access the order screen by clicking on New Order.   The third page of the Order Screen offers a dropdown menu of different products to choose from.   Scroll through the list to find the Desk Review and Primary Conversion to Investment products.