Sarma is showing as an inquiry on my credit

Is Sarma showing up on your credit report?

There are multiple reasons that this could cause this to happen. Sarma works with hundreds of mortgage brokers, lenders, and other mortgage servicers. If you are shopping for a mortgage loan or are in a mortgage application process, this is most likely the reason Sarma shows as an inquiry. If you are unsure of this or would like to know who pulled your report, call us at 1-800-955-5238 x8 and we will get you that information. You can also submit a request in writing to:

Attn: Mortgage services

1801 Broadway

San Antonio, TX, 78215

Not shopping a mortgage? Look carefully to see where Sarma may be showing on your report. Sarma also handles account recovery services for many companies in finance, medical and other fields. If you are in collections or think this is a mistake, call us at 1-888-445-8832 or visit our consumer resource site at http://www.whatisthisletter.com

Fannie Mae Offers Free Webinars

Did you know that Fannie Mae offers free webinars on the most common issues faced by servicers? Click on the link to see the full list of offerings. They change quite often so check back regularly. Here are some of the most popular:

• The Current Top 10 Underwriting Questions
• ULDD Implementation & Testing for Import Users
• UCDP Lender Admin, Setup and Registration
• Understanding The ULDD Data Requirements for Loan Delivery Data Entry Users
• Technology Manager Training
• Underwriting the UAD from an Underwriter's Perspective
• DU 8.3 Release
• UCDP Web Portal Demonstration
• eFannieMae.com - A Guided Tour
• Uniform Appraisal Dataset (UAD) Q&A Forum
• UCDP Business Process and Implementation
• A Discussion on Discretionary Mortgage Selections
• Technology Manager Training
• Understanding the UAD from an Underwriter's Perspective

Freddie Mac Releases Loan Prospector Best Practices

Loan Prospector s ® flexible merged credit report options allow you to easily and more cost-effectively order or re-accessmerged credit reports provided by participating credit reporting companies (CRCs) or their technical affiliates. This featuregives you the added flexibility to use Loan Prospector in a way that works best for your business. Review these bestpractice tips to help you get the most out of using merged credit in Loan Prospector.

Login Troubleshooting Page

Some of our clients have repeorted issues with the effects related to the login button at the top of the page. Below are static options to log in to our services in case you are having that issue. If you have further problems, chat with us online to the left, or call our technical support team at 1-800-955-5238 x 8

Mortgage LOS Troubleshooting

The following are common mortgage troubleshooting items that mortgage customers face. The proper installation of Java, Adobe and other applications can cause conflicts. Most often you will use these items when directed here by Sarma Technical Support.