The Collector's Pledge
Sarma's collections staff is trained and follows in the collector's pledge as created by the most highly respected industry organization, the ACA.
The Collector's Pledge 
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.
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