Record Breaking Collections

Security Service Federal Credit Union went into contract with Sarma Collections Inc. in 2006 for the debt collection of our charged off accounts. In 2008, Sarma excelled in their collection efforts and became our #1 agent (out of a group of 5) For the year, they remitted $20k more than the remittance of our other contracted agencies. Sarma took 2009 by storm. They had a "record breaking" year. In 2010 they continued to be our #1 agency. With this history, our office is excited and anxious to see their efforts in 2011 - Wanda Tavitas SSFCU

We Switched and Never Looked Back!

Working with Sarma for the past 10 years has been great for me. I switched over from another CRA and have never looked back. I feel that I can always count on Sarma to assist with any type of issue that arises while maintaining low costs for all services provided. I do not hesitate for a second to recommend that any new hire considers using Sarma.

Chris Bailey/Operations Manager

TransUnion Portfolio Express Helped Lower Our Delinquency Rates

H-E-B Federal Credit Union has been using TransUnion's Express Portfolio Review for the previous five years. We searched for a product that would be easy to use and would screen our entire credit card portfolios as well as our open lines of credit. 

Express Portfolio review allows us to concentrate our time on the accounts that needed our attention, due deterioration of credit, while screening out accounts that are paying everyone on time. 

Our results for 2010 were a delinquency ratio of 0.08% and a charge-off rate of 0.13%.

I would highly recommend TransUnion's Express Portfolio Review to any financial institution that wants to take a pro-active approach to limiting their exposure on accounts tied to unsecured credit lines.

Craig Savell, SVP
H-E-B Federal Credit Union

Quality of Service

We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate our Sales Rep Doug Swan’s responsiveness and the way he conducts business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.

Michael Jordan

Manhattan Mortgage Corporation

Amazingly Pleased!

I am amazingly pleased with the service I continue to receive from Sarma.

The prompt attention to service requests is second to none, and the innovative technology employed is a high priority need for mortgage professionals. 

I have used a competitive credit reporting service for quite a few years, but I have no regrets since switching over to the Sarma system. Actually Sarma has surpassed my expectations and blown away the competition.

The personalized service provided by you Joel is also very much appreciated. I’ve never experienced the rapid response and knowledgeable approach you bring to my credit reporting and client needs.

Keep up the great work.

Sincerely,

Norris Aikens

Mortgage Banker

Premier Nationwide Lending